Your relationship with a client continues after their appointment. SalonBridge gives you practical ways to stay in touch, invite clients back and share relevant offers, with automated messages, scheduled SMS campaigns and a Mailchimp connection.

Enable a thank-you message after an appointment and choose its wording and timing. Set up birthday greetings to recognise clients on their special day.

Come Back messages can prompt a client to rebook after your chosen number of weeks. SalonBridge checks for a later booking before sending the prompt, so clients who have already arranged another visit do not receive an unnecessary reminder to return.

Use these messages alongside your appointment reminders and loyalty rewards to give clients a consistent experience before and after each visit.

Schedule SMS campaigns to share a seasonal offer, opening-hours update or news from your business. Choose the send date and time, then select the audience. Client tags help you reach a relevant group.

For example, create a tag for clients interested in a particular treatment and use it when planning a related promotion. You control the message and the audience.

Connect Mailchimp to sync client details and send supported activity such as appointments booked, retail purchases, course purchases and gift-card purchases. Use that information in Mailchimp to segment your audience and build relevant campaigns or journeys.

For marketing measurement, connect Google Tag Manager to your online booking pages and configure the tracking tags you need in your own account.